Quality Policy | Tarun Group Global

Quality Management Commitment

Tarun Group Global is dedicated to delivering superior quality in all products, services, and interactions. Quality is not a separate function but is embedded in our organizational culture and every business process.

Quality Policy Statement

"We are committed to providing exceptional quality solutions that exceed customer expectations while ensuring compliance with all applicable regulatory and international standards. We achieve this through continuous improvement, employee engagement, and systematic quality management."

Our Quality Principles

1. Customer Focus

We understand and anticipate customer needs, ensuring our solutions deliver measurable value and exceed expectations consistently.

2. Regulatory Excellence

We maintain rigorous compliance with ISO 9001, GMP, ICH, and all applicable regulatory requirements in the jurisdictions we serve.

3. Process Excellence

We establish, document, and continuously improve processes to ensure consistent quality, traceability, and reliability in all deliverables.

4. Data Integrity

We ensure complete accuracy, authenticity, and traceability of all data. Our records management systems maintain ALCOA+ principles.

5. Competent Personnel

We recruit, train, and develop qualified professionals with expertise in their domains. Continuous learning is encouraged and supported.

6. Supplier Quality

We work with qualified suppliers and partners who meet our quality standards, ensuring quality throughout our supply chain.

7. Corrective & Preventive Actions

We investigate non-conformances, implement root cause corrections, and take preventive measures to avoid recurrence.

8. Continuous Improvement

Quality improvement is systematic and ongoing. We analyze trends, solicit feedback, and implement enhancements regularly.

9. Risk Management

We systematically identify and manage quality risks, implementing appropriate controls and mitigation strategies.

10. Transparency & Accountability

We maintain open communication about quality performance, issues, and improvements with all stakeholders.

Quality Standards & Certifications

• ISO 9001:2015 - Quality Management Systems
• GMP (Good Manufacturing Practice) Compliance
• ICH Guidelines - Pharmaceutical Development
• OECD Guidelines - Lab Practices
• AAALAC - Animal Care Standards
• FDA 21 CFR Part 11 - Electronic Records

Management Responsibility

Senior management is accountable for establishing, implementing, and maintaining this quality policy. We allocate resources, define responsibilities, and conduct regular management reviews to ensure effectiveness and relevance.

This policy is communicated to all employees, contractors, and stakeholders and is reviewed annually for suitability and effectiveness.